Returns & Exchanges
At Bacca Bucci, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free 10-day return and exchange policy for all unworn and original-packaged items.
Initiate Request
Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange within 10 days of delivery.
Quality Inspection
Ensure the product is in its original condition, with all tags attached and the brand box intact, to qualify for a successful pickup.
Reverse Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the package.
Refund or Replacement
After the item reaches our warehouse and passes quality checks, we will process your refund to the original payment method or ship your new exchange size immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing