Frequently Asked Questions
Everything you need to know about your Bacca Bucci experience.
How do I determine the right shoe size for me?
We provide a detailed size chart on every product page. We recommend measuring your foot length in centimeters and comparing it to our guide to ensure a perfect fit.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unused items in their original packaging. Simply initiate a request through our returns portal.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure prepaid options like UPI, Credit/Debit cards, and Net Banking.
How can I track my shipment?
Once your order is dispatched, you will receive an SMS and email containing a tracking link and AWB number to monitor your package in real-time.
Are Bacca Bucci products covered by a warranty?
Yes, we provide a 90-day limited warranty against manufacturing defects to ensure you receive the highest quality footwear.